Lotto scratch offs southern indiana $3 wild cherry crossword?

...so i purchased one, if you're familiar with this particular scratch off its in the form of a crossword puzzle and you get your own unique 18 letters to fill in blanks on the crossword to form words. there is a leged on the side 3 words=$3....anyways, 7 words formed =$100 according to the legend and using the my letters had 7 full words on my crossword filled, plus one of the words had a "cherry" symbol which according to the rules stated on the back triples your prize. so i believe i my ticket had $300 dollars in winnings, yet i was hastily given ten dollars and not allowed to see my ticket to re read the rules afterwards for her to explain why my tediously examined scratch off was now only worth ten dollars, from which i didnt even get a print out of the cash register exchange. i called the police to tell them, im pretty sure i am going to call the indiana lotto number today about this. but point being: is there any reason why i wouldn't get the $300 the rules seemed to clearly state, and instead $10? im only a casual scratch off player so any insight would be much appreciated thanks.